How Rated Clinics works
A complete walkthrough - from listing your clinic, to earning a trust score, to converting browsing patients into bookings.
Why Rated Clinics
A directory patients can actually trust
We're built for cosmetic, dental and aesthetic clinics - not pizza shops. Every listing is held to a real editorial standard, and our trust score rewards transparency, not the highest ad spend.
Editorial verification
Verified badges are awarded only after we manually check regulator registration, indemnity insurance, and clinic ownership. We don't sell verification.
Native reviews only
Reviews are posted directly on Rated Clinics by signed-in patients. No scraping, no Trustpilot imports, no anonymous unverifiable noise.
Built for the industry
Treatment categories, before/after galleries, regulator fields, and CQC numbers - everything is shaped for cosmetic and dental clinics.
Transparent trust score
A public, formula-based score - no black box, no pay-to-rank. The same rules apply to every clinic on the platform.
Tools that actually work
Embeddable review widgets, analytics, saved searches, before/after galleries, multi-clinic management - and a clean dashboard that doesn't feel like SAP.
UK-first, world-ready
Designed for UK regulatory standards (CQC, GDC, GMC, NMC) but built to support clinics across Europe, Turkey, the US and beyond.
Getting started
From sign up to live listing in under 30 minutes
A guided 4-step path. You can do it all in one sitting, or save and come back.
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1
Sign up
Create a free clinic account. Email verification, and you are in.
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2
Onboard your clinic
Add the basics: name, address, treatments offered, opening hours, social links and a short description.
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3
Submit for verification
Upload regulator registration (CQC / GDC / GMC) and insurance documents. Our editorial team reviews within 2-3 working days.
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4
Go live & grow
Your listing is published. Add photos, before/after galleries, practitioners, and start collecting native reviews.
Trust score
A public formula, the same for every clinic
Your trust score is a number from 0 to 100 calculated from native signals on Rated Clinics. There is no advertising weight and no editorial favouritism.
How the 100 points break down
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Profile completeness / 40
Website (10) · Email (8) · Phone (7) · Address (5) · Description ≥120 chars (10)
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Editorial verification / 30
Awarded once we approve your verification documents.
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Practitioners listed / 10
1+ practitioner = 5 · 3+ practitioners = 10.
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Native engagement / 20
+2 per approved patient review, capped at 20.
Verification
A green Verified badge, awarded - never sold
We hand-check every clinic that submits documents. Verification is free, and unlocks the Verified badge plus 30 trust score points.
Read the full verification processWhat we check
- Regulator registration: CQC, GDC, GMC or NMC depending on practice
- Current professional indemnity insurance certificate
- Proof the registered owner controls the clinic account
- Real, named lead practitioners with active registration numbers
- No active enforcement action or suspension
Turnaround: 2-3 working days. We email you the moment a decision is made.
Reviews
Native, moderated, and counted toward your score
Reviews on Rated Clinics are posted by signed-in patients on our platform. Each one passes a moderation queue before going live.
Real accounts only
Reviewers must be signed in with a verified email. No anonymous submissions, no bot floods.
Editorial moderation
We screen every review for spam, defamation, off-topic content and obvious bias. Approved reviews appear publicly.
Right to respond
You can reply to any review on your dashboard - your response is shown publicly directly under it.
In your dashboard
Everything you need to run your listing
A clean React dashboard. No clutter, no upsells in the navigation - just the tools that move the needle.
Settings
Single-page scrollable settings - basics, contact, address, hours, socials and compliance, all with section-by-section save.
Treatments
Add and price every treatment you offer. Patients filter by treatment, so this drives a lot of your discovery.
Practitioners
List your team with photos, registration numbers and bios. Counts toward your trust score.
Before & After gallery
Upload paired photos with patient consent. Featured on the public /gallery feed.
Reviews
See and respond to every review. Flag content you believe breaks our policy.
Analytics
Profile views, clicks to call, clicks to website, top treatments. Updated daily.
Verification
Upload regulator and insurance documents. Track approval status in real time.
Embeddable widgets
Drop a Rated Clinics review widget, badge, or featured strip on your own website with one snippet.
What it costs
Free for all clinics.
Every clinic on Rated Clinics has every feature. Your profile, treatments, practitioners, the before and after gallery, review collection, embeddable widgets and daily analytics - all of it, for every clinic, at no cost.
Nothing to choose
There is no selection to make when you join. Claim your listing and everything is switched on.
Nothing to enter
We never ask a clinic for payment details, because there is nothing to pay for.
Nothing held back
Featured placement, the widgets and the full analytics are open to every clinic on the directory.
FAQ
Common questions
Is listing really free?
Yes, and so is everything else. Rated Clinics is free for all clinics - your listing, verification, the gallery, the widgets and the analytics. There is nothing to select and nothing to pay.
How long does verification take?
Typically 2-3 working days from the moment you upload all required documents. We email you the outcome.
Can I import reviews from Google or Trustpilot?
No. Reviews on Rated Clinics must be posted natively by signed-in patients so we can vouch for them. This is intentional.
Will my trust score go down if I get a bad review?
Approved reviews count +2 toward engagement, capped at 20. A negative review does not reduce your score - but your overall star rating reflects all approved reviews.
Do I have to be UK-based?
No. We support clinics globally; verification rules adapt to the regulator in your jurisdiction.
How does featured placement work?
Clinics can be featured on the homepage and on relevant treatment and location pages. Featured listings are clearly labelled "Promoted" - they never replace the trust score, and they do not hide unverified clinics behind them.
What happens to my reviews if I stop using the dashboard?
Reviews stay attached to your clinic. They belong to the patients who wrote them and to your public profile, not to your sign-in.
Ready to be discovered?
Create a free clinic account and have your listing live this week.